Last updated 11 January 2022 in line with the GDPR Regulation.
It describes what personal information and data we collect from you, how and why we obtain it and how we store, share and process it. It also outlines what rights you have over the data you give us. We do not and will not sell your data to third parties.
We rely on you to ensure that your personal information is complete, accurate and up to date. Please do inform us of any changes to or any inaccuracies in your personal information.
Terms such as ‘I’, ‘my’, ‘we’, ‘us’ or ‘Inner Learning First’ refer to Lucy Holbrook practicing as a trainer, Body Mind coach & therapist.
Lucy Holbrook may change this policy from time to time by updating this page, so do check it from time to time to ensure you are happy with any changes.
Types of Personal Information we collect
1. Contact forms
When you use our contact forms, we store your name and email address and use it to re-contact you, which includes informing you about forthcoming workshops and events and other information relevant to providing you with our services.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
How to change your cookie settings
Use these links for information on how to clear, enable and manage cookies in your browser:
How we get your personal information
1. Information you provide to us
Information is collected from you when you register with us, buy from us or when you contribute to or use some of the advanced features on the site e.g. subscribing to the mailing list. Information such as name, phone number, postal address, delivery address and email address are collected.
The information we collect is clearly set out on the web page on which we collect it.
2. Information we collect automatically
3. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Why we collect your personal data & how we use it
We collect data about you mainly for the following reasons
· To personalise and assist your use of the site
· To communicate with you
· To provide you with the products and services we offer
· For internal record keeping
· To improve our services or procedures
· From time-to-time we may also use your information to contact you for market research purposes
Depending upon your selections for our data protection questions we may arrange for you to be sent information about related products and services from us. You may update the answers to these questions at any time.
We will only use your data for legitimate business purposes and we will not give or sell your details to any third party.
Who we disclose your data to
We will only pass on information about you as an individual to third parties to enable us to perform services requested by you or with your prior consent. We use a variety of third-party vendors to carry out services like website management and hosting, workshop registration and email communications.
Lawful bases for processing your data
We rely on the following lawful bases for processing your personal information:
- Performance of a Contract - The use of your personal information may be necessary to perform the agreement you have with us e.g. it is necessary to fulfil registration for a workshop or make an appointment.
- Consent - If you give us your consent to add you to our mailing list so you can receive information or promotional offers. You can alter this at any time by logging in to your account and amending the option or you can unsubscribe from any of our mailings by clicking on the unsubscribe link.
All parts of our site are fully secure and accessed over HTTPS and data is encrypted by the HTTPS protocol. However, no data transmission over the Internet can be guaranteed to be totally secure whilst we strive to protect your personal information no security system is impenetrable.
Retention of data
We will retain your personal information for as long as we deem it necessary to fulfil your requirements and maintain the relationship with you. You can ask for data to be deleted or removed from our systems at any point by emailing us at firstname.lastname@example.org
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
Under data protection law you have the following rights in relation to the data we hold about you:
Right of access:
You can ask us for a copy of the personal data we hold about you.
Right of rectification:
You can inform us of any changes to your personal information or if you want us to correct any of the personal information we hold about you.
Right to erasure:
In certain situations you can ask to us delete personal information we hold about you. However, this does not include any data we are obliged to keep for administrative, legal, or security purposes.
Right to restriction of data use:
You can ask us to temporarily limit the use of your data when we are considering a challenge you have made to the accuracy of your data or you object to the ways we are using your data.
You may also ask us to limit the use of your data rather than delete it if we have processed your data unlawfully but you do not want it deleted, or we no longer need your data but you want us organisation to keep it in order to create, exercise or defend legal claims.
Right to data portability:
In certain situations, and in relation to data held electronically that you have provided to us, you can ask us to send the personal information to a third party.
You are not required to pay any charge for exercising your rights. We may ask you for 2 valid forms of identification to process some requests.
If you make a request, we have one month to respond to you. Please contact email@example.com if you wish to make a request.
You can find further information about your rights here: https://ico.org.uk/global/privacy-notice/your-data-protection-rights/
Should you feel dissatisfied with our response to any concern or complaint regarding our handling of your data you are entitled to escalate the matter to the Information Commissioner’s Office (ICO) https://ico.org.uk/global/contact-us/
Cookies used on this website
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