Privacy Policy

Last updated 14 May 2020 in line with the GDPR Regulation.


Inner Learning First takes your privacy and your rights to control your personal data seriously. We do not and will not sell your data to third parties.

This privacy policy describes what personal information and data we collect from you, how and why we obtain it and how we store and process it.   We may update this policy from time to time and shall indicate on the web site when changes have been made.  Terms such as 'I', 'my', or Inner Learning First, refer to Lucy Holbrook practicing as a therapeutic-coach.

Types of Information we collect

1. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. This website uses the cookies as detailed in the table below.

How to change your cookie settings

Use these links for information on how to clear, enable and manage cookies in your browser:

Google Chrome

Safari on Mac

Safari on iPhone or iPad


Microsoft Explorer

Cookies used on this website  

Cookie_preferences persistent One year The cookie preferences are stored to retain visitor choices in the main cookie banner. This means that the main cookie banner can be minimised on future visits.
Google Analytics Third party 26 months Google Analytics is a web analytics service provided by Google, Inc. ('Google'), to help us see how our website is used. In doing so information about your use of our website, including your IP address, may be transmitted to Google and stored on servers in the United States. The data collected by Google Analytics is used to analyse how frequently the same people revisit this website, how the website is found (from advertising or referring websites), which pages are most frequently viewed, demographic data and interest data. This information is combined with data from thousands of other users to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you. For more information, visit Google Analytics Data Privacy & Security
Session ID Session The cookie is deleted when you close your web browser A session cookie is required to follow your progress through the website. It is essential to ensure that any information you enter or routes you take are remembered by the website. Without this cookie, every page you visited would treat you as a completely new visitor. This cookie does not identify you personally and is not linked to any other information we store about you.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

3. Contact forms

When you use our contact forms, we store your name and email address and use it to recontact you, which includes informing you about forthcoming workshops and events. 


Keeping information about you secure is very important to us, all parts of our site are fully secure and accessed over HTTPS, data is encrypted by the HTTPS protocol. However, no data transmission over the Internet can be guaranteed to be totally secure whilst we strive to protect your personal information no security system is impenetrable.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.


If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please contact me here